• Document Process Outsourcing (DPO)

  Document Process Outsourcing (DPO) is a specialized area of Business Process Outsourcing involving the outsourcing of document processing to a third-party service provider that is a specialist in that area. Document processing involves the conversion of typed and handwritten text on paper-based & electronic documents (e.g. scanned image of a document) into electronic information utilizing one of, or a combination of, Intelligent Character Recognition (ICR), Optical Character Recognition (OCR) and experienced Data Entry Clerks.

  In a Document Process Outsourcing scenario, the digitized images along with the captured index data are typically uploaded to into a workflow enabled Electronic Document Management System (EDMS). According to a recent InfoTrends study, The U.S. Document Process Outsourcing market will approach $1.6 billion in 2010 up from $1 billion in 2008. These numbers indicate that a large number of organizations are transferring control of their manual document processing to outsourced service providers.

  DPO Services

  • Document Prep Services
    Documents are at the heart of your business. Foveonics treats your documents with TLC. Documents are inventoried, bar code labeled, organized and taped (as required) for scanning. Additional and peripheral documents are prepped for scanning, routed, or disposed of consistent with customer requirements. Batch controls are established and volume / level of service is monitored.
  • Document Scanning Services
    Foveonics provides high resolution quality monitored and controlled scanning services for your business critical documents. Related documents are linked together for ease of retrieval.
  • Document Indexing and Linking Services
    Foveonics can custom design the indices that you need to provide instant access to your critical business documents. Foveonics can link related documents to provide easy access to supporting details.
  • Data Capture Services
    Engage a vendor with over 150 years of combined imaging industry experience and attention to detail for the data entry of your critical business documents. Hundreds of Quality citations and awards from new and long-term Foveonics clients are testimony to the quality of their services.
  • Web-based Secure 24/7 Document Access Services
    Accept on-line inquiries and applications with automated acknowledgements. You determine the security and access privileges appropriate to your business. Foveonics can provide anytime, anywhere secure read-only or update access to your clients and staff for their records.
  • Document Process / Workflow Engineering Services
    Take time and costs out of your process. Foveonics Certified Document Imaging Architects will help you eliminate needless steps, reduce handoffs, eliminate errors and accelerate your process providing quicker and better results.
  • Help Desk Services
    Foveonics personnel, knowledgeable of your business and customer needs, provide help desk services addressing and resolving your staff, vendor, and customer document related inquiries. Foveonics training, stable committed workforce, desk procedures, and process controls enable them to become a highly effective extension of your staff.
  • Integration with Third Party Workflow Automation and Accounting Application Services
    Foveonics Systems and Process engineers can integrate our services with your legacy systems, processes and most industry standard Workflow Automation and Application Processing Software and databases.
  • Business Continuity / Disaster Recovery Services
    Redundant storage, dual-site processing facilities, and a documented and tested DR plan provide business continuity for Foveonics Support Services in the event of local processing outages.
  • Data Encryption and Securitization Services
    Concerned about legal requirements? Foveonics data encryption and securitization services will help you meet the document related Privacy and Safeguard requirements of regulations impacting your business including: Financial Modernization Act (Gramm-Leach-Bliley) of 1999, the Health Insurance Portability and Accountability Act (HIPAA), and Sarbanes Oxley.
  • Historical Records Conversion and Retention Services
    Eliminate the burden of maintaining historical source documents. Let Foveonics organize, index, scan and store your historical records in a safe and secure environment.
  • Hard Copy Records Management
    You can count on Foveonics for Secure, Bonded, Hardcopy Storage, Retrieval, and Destruction Services.

  

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